Privacy Policy

Your privacy and clinical confidentiality are our highest priorities. This policy outlines how the AR 32 International Dental Ecosystem safeguards your personal and medical data on a global scale.

Last Updated: April 2026

At the AR 32 International Dental Ecosystem, we are deeply committed to protecting the privacy, security, and confidentiality of our patients, network practitioners, and website visitors. This Privacy Policy details how we collect, use, disclose, and protect your information when you visit our website (www.ar32.in), use our services, or interact with our digital platforms.

1. Information We Collect

To provide you with the highest standard of dental care and seamless digital services, we may collect the following categories of information:

  • Personal Identification Information: Name, email address, phone number, physical address, and date of birth when you register, book an appointment, or subscribe to our newsletter.
  • Protected Health Information (PHI): Dental history, medical history, past treatments, X-rays, CBCT scans, and clinical notes. This data is collected under strict medical confidentiality protocols.
  • Financial Information: Payment details, credit card numbers, or billing addresses securely processed via our third-party payment gateways (e.g., Razorpay) when utilizing our store or paying for clinical services.
  • Technical and Usage Data: IP address, browser type, operating system, access times, and pages viewed, collected automatically via cookies and tracking scripts (such as Google Analytics and Microsoft Clarity) to optimize our website performance.

2. How We Use Your Information

We use the data we collect solely to enhance your clinical journey and our ecosystem's efficiency. Purposes include:

  • Scheduling, managing, and reminding you of your dental appointments.
  • Providing accurate clinical diagnoses, treatment planning, and personalized healthcare.
  • Processing secure transactions and managing invoicing.
  • Operating, maintaining, and improving the functionality of our website and digital academy.
  • Communicating important updates, policy changes, or relevant dental health information.

3. How We Share Your Information

We do not sell, rent, or trade your personal or medical information to third parties. We only share information under the following circumstances:

  • Service Providers: We may share necessary data with trusted third-party partners (such as dental laboratories manufacturing your crowns, or secure payment processors) who assist us in operating our ecosystem. These partners are bound by strict confidentiality agreements.
  • Doctor's Collaboration Hub: If a specialist referral or peer-to-peer case discussion is required, your clinical data may be shared securely within our verified Professional Dentist Community (PDC), always strictly maintaining patient anonymity where required.
  • Legal Requirements: We may disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement robust technical, administrative, and physical security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All Protected Health Information (PHI) is encrypted and stored on secure cloud databases with strict access controls limited to authorized healthcare professionals.

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website effectively.

6. Your Data Protection Rights

Depending on your location and applicable international data protection laws (such as GDPR), you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain clinical and legal conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

AR 32 International Dental Ecosystem
Email: privacy@ar32.in
Address: Pune, Maharashtra, India
Website: www.ar32.in/Contact